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Diploma in Advance Service Management
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Course Mode
Offline
Duration
6 months to 1 year
Eligibility
Passed 10+2 from a recognized board in any stream. Minimum age of 18 years, though some institutes may have a lower limit. Good communication skills and a professional demeanor are essential for admission.
Entrance Exam
Admission is typically based on academic merit from 10+2 scores. Many institutes conduct a Personal Interview to assess a candidate's communication skills, confidence, and suitability for the service industry. Some may require a basic aptitude test.
Type of Course
UG
Course Summary
A Diploma in Advanced Service Management is a professional, skill-oriented program designed to train students for managerial and supervisory roles in service-based industries. The course goes beyond basic customer service to cover core management functions such as service quality, operations management, and human resource management. Students learn to handle complex situations, manage teams, and implement strategies for customer satisfaction and service excellence. This diploma is ideal for individuals who aspire to leadership roles in sectors like hospitality, travel, retail, and IT-enabled services, providing them with the advanced skills needed to optimize service delivery and drive business success.
📅 Upcoming Admission Deadlines
- Diploma in Advance Service Management with 50% scholarship August 28, 2026
Top Recruiters
IndiGo
Amazon
Tech Mahindra
College-wise Fees
Frequently Asked Questions
Answer: Service Management is the administrative and managerial study of how to set up and run a business within a service-oriented industry, like hospitality. It encompasses activities from lodging and event planning to customer service and managing staff.
Answer: The diploma helps you develop skills in communication, conflict resolution, customer expectation management, staff development, and leadership, preparing you for management positions.
Answer: A Service Manager oversees the entire service operation, focusing on strategy, staff, and process improvement, while a customer service representative directly handles customer interactions and resolves immediate issues.