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Certificate Course in Hospitality, Travel, and Customer Service
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Course Mode
Offline
Duration
6 months to 1 year
Eligibility
Passed 10+2 from any recognized board in any stream. A minimum age of 17-18 years, varying by institute. Good communication skills and a pleasing personality are often required. Fluency in English is often a mandatory requirement.
Entrance Exam
Admission is generally based on academic merit from 10+2 scores. Many institutes conduct a Personal Interview to assess a candidate's communication skills and overall suitability for a service-oriented role. Some institutions may require candidates to pass a basic aptitude test.
Type of Course
UG
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Course Summary

A Certificate Course in Hospitality, Travel, and Customer Service is a vocational program designed to equip students with the essential skills for customer-facing roles in the tourism, hotel, and aviation industries. The curriculum covers key areas such as front office operations, guest relations, travel agency procedures, and advanced customer service techniques. The course is ideal for individuals who are passionate about providing excellent service and are looking for a quick entry into these dynamic fields. It emphasizes developing a professional attitude, strong communication skills, and a problem-solving approach, which are crucial for success in service-oriented professions.

📅 Upcoming Admission Deadlines

  • certificate-course-in-hospitality-travel-and-customer-service with 50% scholarship August 28, 2026

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IndiGo

College-wise Fees

Frankfinn Institute of Air Hostess Training, Bidhannahar

Fees: ₹1,50,000 - ₹2,00,000*

Duration: 11 Months

Frequently Asked Questions

This is a short-term professional program designed to train students in hospitality operations, travel management, and customer service skills required in hotels, airlines, travel agencies, and tourism-related businesses.
The duration typically ranges from 3 to 6 months, depending on the institute’s schedule (regular or weekend batches).
Anyone who has completed 10+2 (Higher Secondary) or equivalent is eligible. Graduates or working professionals seeking to upskill in hospitality and travel can also apply.
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